Setting Career Goals: A Blueprint for Success

Setting Career Goals: A Blueprint for Success

Tips and Strategies to Achieve Your Professional Aspirations What better time to work on career goal setting than a new year? Setting professional objectives is crucial to maintaining focus, motivation, and inspiration toward achieving our personal and career...

Use of AI in Service Desk Operations

Use of AI in Service Desk Operations

AI promises to be one of the most disruptive and innovative technologies during the next 10 years. Based on the 2019 Gartner CIO Survey, 14% of organizations employ AI and nearly 50% intend to do so in 2020. Face of the traditional service desk is changing with advent...

Future Trends in Managed Services

Future Trends in Managed Services

The future of Managed Services is on the horizon, and it's shaping up to be nothing short of revolutionary. Let's take a closer look at three key trends that will redefine the landscape of Managed Services in the coming years: 1. AI-Driven Automation: Imagine a world...