In this blog post, we will delve into the importance of robust cybersecurity measures and the significance of effective vulnerability management in our ongoing commitment to secure our digital assets. We will also talk about the critical role that cybersecurity and...

AI promises to be one of the most disruptive and innovative technologies during the next 10 years. Based on the 2019 Gartner CIO Survey, 14% of organizations employ AI and nearly 50% intend to do so in 2020. Face of the traditional service desk is changing with advent...

The future of Managed Services is on the horizon, and it's shaping up to be nothing short of revolutionary. Let's take a closer look at three key trends that will redefine the landscape of Managed Services in the coming years: 1. AI-Driven Automation: Imagine a world...

Service Desk is the face of the entire IT in any organization. Customer satisfaction depends on how good your service desk operation is. Many a times, running an efficient service desk is a challenge especially when IT is not your core business. Business Challenges...