Experience Required
At least three years of NOC Engineer experience
Skills Required
At least three years of NOC Engineer experience
Multiple certifications in administration of the existing event management system – Logic Monitor – LMCA/LMCP/LMCD
Operation experience in multiple technologies, including any of the following:
Window Server administration: Exchange, Active Directory, Server 2008 and 2012
O365 Admin
Unix/Linux Server administration
Backup administration
Basic knowledge of storage systems (EMC, IBM, Hitachi, etc)
Clustering solutions: Citrix, VMware, etc
Execute basic queries and administrative tasks for MS SQL, helpful
Proficient use of all Microsoft Office applications
Experience working with an ITIL based ticketing system tool – Service Now helpful
Possess strong verbal and written communication skills; be adept at communicating with all levels of technical and non-technical people
Ability to understand the Customer’s business objectives
Ability to work independently and execute tasks/troubleshoot with a sense of urgency
Detail-oriented with the ability to multitask